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Call Us: 888-821-7767


Warranty

All products and solutions sold by The VideoConference Store are covered under a 90-day ‘No Worries’ Warranty.  (Unless otherwise noted)  Our 'No Worries' warranty provides you with a replacement unit should you have a problem with a system which is covered by the warranty.  We will ship a replacement unit out via ground shipping at our expense typically within 24 hours of the trouble call.  You can request a faster shipping method at an additional charge. Once you receive the replacement, please return the defective unit back to us in the same box (packaged well). 

If you have a video conferencing solution that is not covered under a maintenance program and you would like to have coverage, please contact us at sales@thevcstore.com or call 1-888-821-7767.  We offer an extended 1 year and 3 year ‘No Worries’ warranties on many systems that are operational (a no charge certification of operation may be required and will be conducted by The VideoConference Store).

Maintenance contracts are offered on the below solutions: 

  • Polycom ViewStations
  • Polycom VSX Serie
  • Polycom HDX 6000, 7000, 8000, 9000
  • Polycom Group Series
  • Cisco C Series
  • Tandberg 3000, 6000, 1700 

We also provide manufacturers warranties on the Cisco/Tandberg, Polycom, and LifeSize systems.

Please call 303-932-2411 or email sales@thevcstore.com for pricing.


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